Shipping & Returns

Shipping

DOMESTIC

Standard (Ground): Free - ETA 2-10 Business Days (2-3 Day Processing)

3 Day Ship (Express): $15 - ETA 3 Business Days (1 Day Processing)

Next Day (Express): $40 (1 Day Processing)

 

CANADA

Standard (Ground): Free with $300 purchase, $30 for orders under $300

For international orders or any other shipping questions, please email info@avaandkris.com.

International duties are responsibility of the buyer. Ava + Kris will not be responsible for any customs or duties.

 

Return Policy

You may return new and unused items within 14 days of delivery. All items must be unworn and unwashed with tags attached.

To return an item, email info@avaandkris.com with your order number and item you wish to return. 

For a return label, please email us at info@avaandkris.com. The cost of a return label is $10 which will be deducted from your refund.

Once we receive your return, please allow 2-3 days for your return to be processed. We'll notify you via email of your refund once we've received and processed the return. 

Please allow 5-7 days for a refund to be issued on your original form of payment.

If we are notified of your return after 14 days of delivery, we cannot process a refund to the original payment method. However if your return is received within 30 days from delivery we will provide store credit.