Shipping & Returns

Shipping

DOMESTIC

Orders are typically processed and shipped within 1-3 business days from purchase.

Free shipping and returns with $50 purchase. 

Shipping and returns will be based on your carrier of choice on orders under $50.

Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

Please be advised - some carriers such as USPS are currently experiencing delays.

 

CANADA

UPS (Ground): Free with $150 purchase.

UPS (Expedited): Rates will be calculated at checkout. 

CENTRAL AND EASTERN CANADA

UPS (Ground): $15 on orders under $150.

WESTERN CANADA 

UPS (Ground): $25 on orders under $150.

WORLDWIDE

For international orders or any other shipping questions, please email info@avaandkris.com.

International duties are responsibility of the buyer. Ava + Kris will not be responsible for any customs or duties.

 

Return Policy

You may return new and unused items within 14 days of delivery. All items must be unworn and unwashed with tags attached.

To return an item, email info@avaandkris.com with your order number and item you wish to return. 

For a return label, please email us at info@avaandkris.com. The cost of a return label is $5 which will be deducted from your refund.

Once we receive your return, please allow 2-3 days for your return to be processed. We'll notify you via email of your refund once we've received and processed the return. 

Please allow 5-7 days for a refund to be issued on your original form of payment.

If we are notified of your return after 14 days of delivery, we cannot process a refund to the original payment method. However if your return is received within 30 days from delivery we will provide store credit.